Shipping

Denmark (2-5 days delivery)

You will receive a mail with track & trace info, when we ship your order.

Free shipping to Denmark on orders above 500 DKK

We offer free shipping on all orders to Denmark above 500 DKK. Please note, that this only applies, when shipping to a pickup point based in Denmark.
We do not currently offer free shipping to private addresses. We also do not currently offer free shipping on international orders.

International orders

We currently ship to the following countries:

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, North America, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

If your country is not on the list above, please send us a mail and we will try to find a solution.

Please note, that any offer of free shipping on this site only applies to orders sent to pick-up points in Denmark.

Delivery of your order

When we ship your order, you will receive a mail with track&trace info for your package.

If you are not home when your package is delivered, it will be delivered at a pickup point close to your shipping address. You then need to go there to pick it up. Note that the pickup points will only keep your package for a limited time period (usually 12-14 days).

If you fail to pick-up your package during this time, the package will be returned to us.

Upon return of the package we will contact you, to let you know the package has been returned to us. If you would like us to re-ship the package to you, we will do so, but you must bear the cost of all additional shipping and handling.

If you have any questions regarding shipping, please send a mail to support@proudhippo.dk, and we will get back to you as soon as possible.